RETURNS & REFUNDS
MADE ON DEMAND
Every order is produced specifically for you. No mass production. No inventory. No excess. This is not a disclaimer. It is why returns are limited.
POLICY
30-day return window from date of delivery.
Returns accepted for:
Wrong item received. Damaged item received. Nothing else.
No buyer's remorse returns.
Every order is produced to specification. That decision is final at checkout.
ELIGIBILITY
Item must be unworn and unused. Original tags attached. Original packaging intact. Proof of purchase required. Photos of wrong or damaged item required.
PROCESS
Contact customercare@zanzewrld.com with photos and proof of purchase.
If claim is accepted:
Return shipping label provided. Refund processed within 7 business days.
Items returned without prior approval will not be accepted.
CONTACT customercare@zanzewrld.com